Refund policy
Returns & Exchanges:
All items are made to order, so we do not accept returns or exchanges for custom orders, incorrect size selection or change of mind.
Damaged or Incorrect Items:
If your item arrives damaged or incorrect, please contact us within 5 days of delivery. Please include your order number and clear photos of the issue. We will gladly send a replacement or issue a refund.
Processing & Shipping:
All items are made to order. Please allow 5-10 business days for processing. Shipping typically takes 3-5 business days after your order is completed.
Non-Returnable Items:
Due to the custom nature of our products, all sales are final unless the item arrives damaged or defective.